Why is it that you really have to name drop or throw your weight around just to get anything done?
I deposited the full amount for our Boracay hotel last Friday at
Red Coconut Beach Hotel's BDO bank account.
I then informed my sales agent contact about the deposit made and he said that he will send me the scanned OR and voucher by Monday.
Monday came and went and still no OR and voucher.
I sent another SMS to my sales agent contact on Tuesday and he said that he was sick and will have the OR and voucher ready the following day.
He then called on Wednesday saying that he didn't know how to work the scanner and that if I could wait until the tech guy arrives to do the scanning.
I had enough of the incompetence, and so today I send him an SMS saying: Please send the OR and voucher to Atty. Jill Sabitsana (insert office address here).
About ten minutes later (as opposed to the hours when he would usually answer), he responds by saying that he'll send the OR and voucher by email in 20 minutes. This time, he calls me Atty. Jill na.
And true enough, a few minutes later, I receive the OR and voucher in my email with a follow up SMS informing me of the email sent.
I guess he finally learned how to work the scanner after all huh?
Next time this happens, I'll ask them to send the voucher and OR to: Grand Empress of the Universe Jill.
That should keep them on their toes.